Terms of Service

Welcome to Bagistry Heritage. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to comply with these Terms.

1. About Bagistry Heritage

Bagistry Heritage is an online retailer offering handbags and fashion accessories. We are committed to providing accurate product information, secure payment options, transparent policies, and reliable customer service.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years of age or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You will use our website only for lawful purposes.

3. Products

We strive to ensure that all product descriptions, images, specifications, and prices are accurate.

Please note:

Colours may appear slightly different depending on your screen settings.
Product dimensions are approximate.
Availability is subject to change without notice.

We reserve the right to update, modify, or discontinue products at any time.

4. Pricing

All prices displayed on our website are shown in British Pounds Sterling (GBP £) unless otherwise stated.

We reserve the right to change prices without prior notice.

If a pricing error occurs, we may cancel the affected order and issue a full refund if payment has already been received.

5. Orders

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of your order.

We reserve the right to:

Accept or decline any order.
Cancel orders due to stock availability.
Cancel orders due to pricing errors.
Cancel orders where fraudulent or suspicious activity is suspected.

If an order is cancelled after payment has been received, a full refund will be issued.

6. Payment

We accept secure payments through trusted payment providers available during checkout.

Accepted payment methods include:

Visa
Mastercard
American Express
PayPal
Apple Pay
Google Pay
Shop Pay
Klarna
Discover
Diners Club
Maestro
UnionPay

Payment must be successfully authorised before your order is processed.

Bagistry Heritage does not store your payment card information.

7. Shipping

Orders are processed within 1 business day.

Estimated delivery is 2–4 business days after dispatch.

Delivery times are estimates and may vary due to circumstances beyond our control.

Please review our Shipping Policy for complete details.

8. Returns, Refunds & Exchanges

Customers may request a return or exchange within 14 days of receiving their order, subject to our Return & Refund Policy.

Approved refunds are processed to the original payment method within 10 business days after the returned item has been received and inspected.

9. Intellectual Property

All website content, including but not limited to:

Logos
Images
Product descriptions
Text
Graphics
Website design

is the property of Bagistry Heritage or used with appropriate permission.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Bagistry Heritage shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Links

Our website may contain links to external websites.

These links are provided for convenience only. Bagistry Heritage is not responsible for the content, privacy practices, or policies of third-party websites.