Contact us
We’re here to help.
At Bagistry Heritage, providing clear and reliable customer support is an important part of our shopping experience. Whether you have a question about a product, an existing order, payment, or general store information, our customer support team is available to assist you.
For questions regarding an existing order, please include your order number whenever possible so we can assist you more efficiently.
Email Support
For customer service and general inquiries, contact us at:
You may contact us at any time by email. We aim to respond to inquiries within 1–2 business days during our normal customer service schedule.
Phone Support
For direct assistance, you can contact our customer support team at:
+44 7882 759698 (WhatsApp)
Business Address
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (UK Time)
Saturday – Sunday: Closed
Helpful Links
● FAQ: Visit our FAQ page for answers to common questions
● Returns & Refunds: Learn more about returns and eligibility
● Shipping Policy: View delivery timelines and shipping details
