Welcome to Bagistry Heritage. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or purchasing our products.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Information
- Payment Information (processed securely through our payment providers)
Automatically Collected Information
We may also collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Referral Source
- Website Usage Data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Respond to enquiries
- Improve our website and services
- Process payments securely
- Send order confirmations and shipping updates
- Prevent fraud and maintain website security
- Comply with legal obligations
If you subscribe to our newsletter, we may also send promotional emails. You can unsubscribe at any time.
Payment Information
Your payment information is processed securely through trusted third-party payment providers.
Bagistry Heritage does not store your debit or credit card details.
Cookies
Our website uses cookies to improve your shopping experience.
Cookies help us:
- Remember your preferences
- Keep your shopping cart active
- Understand website performance
- Improve our services
You can disable cookies through your browser settings if you prefer.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers when necessary, including:
- Payment processors
- Delivery companies
- Website hosting providers
- Analytics providers
- Government authorities when legally required
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
Although we work to keep your information secure, no online system can guarantee complete security.
Data Retention
We keep your personal information only for as long as necessary to:
- Complete your order
- Provide customer support
- Meet legal and accounting obligations
- Resolve disputes
Once the information is no longer required, it will be securely deleted or anonymised.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Object to certain processing activities
- Request a copy of your information
- Withdraw consent where applicable
To exercise any of these rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Please review their privacy policies before providing personal information.
Children's Privacy
Our website is intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
Contact information
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Store Name: Bagistry Heritage
Email support available 24/7
Business mail: support@bagistryheritage.com
Business Number: +44 7380 071373
Business Time:
Monday – Friday
9:00 AM – 6:00 PM (UK Time)
Physical Address: Office 51, 92 Castle Street, Belfast, Northern Ireland, BT1 1HE