We're here to help.
If you have any questions about our products, your order, shipping, returns, or anything else, our customer support team is happy to assist you.
Contact information
Store Name: Bagistry Heritage
Email support available 24/7
Business mail: support@bagistryheritage.com
Business Number: +44 7380 071373
Business Time:
Monday – Friday
9:00 AM – 6:00 PM (UK Time)
Physical Address: Office 51, 92 Castle Street, Belfast, Northern Ireland, BT1 1HE
Customer Enquiries
You can contact us regarding:
- Product information
- Order status
- Shipping enquiries
- Returns and exchanges
- Refund requests
- Payment assistance
- General support
Our team is committed to providing prompt and helpful assistance.
Order Support
When contacting us about an existing order, please include:
- Your Order Number
- Full Name
- Email Address used for the purchase
This helps us locate your order and assist you more efficiently.
Business Hours
| Day | Hours |
|---|---|
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Frequently Asked Questions
Before contacting us, you may find the answer in our:
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
- Terms of Service
These pages provide detailed information about our services and policies.
Our Commitment
At Bagistry Heritage, we value every customer and are committed to providing a transparent, secure, and reliable shopping experience. Whether you need assistance before placing an order or support after your purchase, we're here to help.
Thank you for choosing Bagistry Heritage.